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Get Real Feedback Without the Survey Fatigue

Interview quality meets survey scalability

AI-powered conversations—voice or text—that feel natural, deliver higher completion rates, and give you actionable insights in minutes—not weeks.

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Example of a completed conversation summary showing participant feedback with AI-generated insights

Traditional Surveys Are Broken

You know you need customer feedback. But the old ways aren't working anymore.

Low

response rate

Abysmal Response Rates

You send out 100 surveys and get 7 responses. The rest just hit delete. Your sample size is too small to make decisions.

"Fine"

typical answer

Superficial Answers

When people do respond, they rush through. You get "fine" and "good" instead of the real insights you need.

$$$

per study

Expensive Alternatives

Research agencies charge thousands for quality interviews. Most small businesses can't afford that—so they fly blind instead.

Weeks

of waiting

Weeks of Analysis

Even when you get data, you're stuck reading spreadsheets and trying to find patterns. By the time you have insights, it's too late.

You're making million-dollar decisions with incomplete data.

It doesn't have to be this way.

So We Built What We Wished Existed

We know exactly what you're facing because we've been there. Spending thousands on agencies, getting ghosted by survey respondents, trying to make sense of scattered feedback.

So we built Guided Surveys—the first platform that turns feedback collection into actual conversations. Not rigid forms. Not expensive consultants. Just natural conversations—voice or text—powered by AI.

Built by product people, for product people

We understand the feedback gap because we've lived it

Proven AI technology

Powered by OpenAI's conversational AI for natural dialogue

No technical expertise required

If you can send an email, you can run customer interviews

Powered by industry-leading technology

OpenAI
WebRTC
Enterprise Security

Real Results You'll Actually Feel

More People Actually Respond

People finish conversations because they feel natural, not like homework, in their preferred mode—voice for natural expression, text for convenience.

What this means for you:

  • Statistically significant sample sizes
  • Diverse perspectives, not just loud voices
  • Data you can actually trust

Insights in Minutes, Not Weeks

AI analyzes every conversation instantly. See themes, sentiment, and action items as soon as the interview ends. No more waiting for your team to "get around to it."

What this means for you:

  • Act on feedback while it's still relevant
  • Impress stakeholders with instant reports
  • Ship features with confidence

Agency-Quality Insights, Fraction of the Cost

Get professional-grade conversations without the agency price tag. Run unlimited conversations at a predictable monthly cost.

What this means for you:

  • Test ideas before building them
  • Affordable for small teams and startups
  • ROI from day one

Simple Process

From idea to insights in three simple steps. No technical skills required.

1

Create Your Conversation

Use our simple builder to brief what you want to learn. Pick a template or start from scratch. Takes 5 minutes.

  • Pre-built templates available
  • Custom branding options
  • No coding required
2

Share & Collect

Send a link to your customers. They click, choose voice or text, respond for 5-10 minutes, and that's it. AI handles everything in real-time.

  • Voice or text—their choice
  • Works on any device
  • No app download needed
3

Get Instant Insights

View summaries, sentiment, and themes immediately. Export reports. Make decisions with confidence.

  • Automatic analysis
  • Exportable reports
  • Shareable dashboards

That's it. No complicated setup. No technical headaches.

Start Your First Conversation

Why Choose Guided Surveys?

We're not just another survey tool. Here's what sets us apart.

Feature comparison: Guided Surveys vs Traditional Surveys vs Research Agencies
Feature
Guided Surveys The Modern Way
Traditional SurveysResearch Agencies
Response Rate
High
Low
High
Time to Insights
Minutes
Days
Weeks
Monthly Cost
From $19/mo
Varies
High
Insight Quality
Deep & Rich
Superficial
Deep
Scalability
Unlimited
High
Limited
Ease of Use
5 min setup
Moderate
They do it

Deep insights at a predictable monthly cost, with results in minutes instead of weeks.

Everything Under the Hood

Enterprise-grade features and security standards, designed for businesses of all sizes.

Conversation Modes

  • Voice and text conversations
  • Participant chooses their mode
  • Same quality insights either way
  • Seamless mobile experience
  • No app download required

AI & Conversation

  • Automatic transcription
  • Sentiment analysis
  • Automatic summarization
  • Conversation brief builder
  • Multiple AI voice options

Analytics & Insights

  • Quality scoring (0-100)
  • Trend identification
  • Aggregate insights
  • Export your data
  • Searchable transcripts

Project Management

  • Tiers with unlimited projects
  • Pre-built templates
  • Custom branding options
  • Team collaboration
  • Role-based permissions

Distribution & Access

  • Custom URLs w/ QR Codes
  • No app download required
  • Works on any device
  • Access code protection
  • Optional IP whitelisting

Security & Compliance

  • AES-256 encryption
  • TLS 1.3 in transit
  • GDPR & CCPA compliant
  • OAuth authentication
  • Audit logging

Frequently Asked Questions

Everything you need to know before getting started

Still have questions?

We're here to help. Reach out and we'll get back to you within 24 hours.

Contact Support

Ready to Transform Your Feedback Process?

Join forward-thinking businesses who are getting deeper feedback and insights in minutes, not weeks.

Start collecting better feedback today.

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