Get Real Feedback Without the Survey Fatigue
AI-powered conversations—voice or text—that feel natural, deliver 40% higher response rates, and give you actionable insights in minutes—not weeks.
Traditional Surveys Are Broken
You know you need customer feedback. But the old ways aren't working anymore.
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Abysmal Response Rates
You send out 100 surveys and get 7 responses. The rest just hit delete. Your sample size is too small to make decisions.
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Superficial Answers
When people do respond, they rush through. You get "fine" and "good" instead of the real insights you need.
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Expensive Alternatives
Research agencies charge thousands for quality interviews. Most small businesses can't afford that—so they fly blind instead.
weeks delay
Weeks of Analysis
Even when you get data, you're stuck reading spreadsheets and trying to find patterns. By the time you have insights, it's too late.
You're making million-dollar decisions with incomplete data.
It doesn't have to be this way.
So We Built What We Wished Existed
We know exactly what you're facing because we've been there. Spending thousands on agencies, getting ghosted by survey respondents, trying to make sense of scattered feedback.
So we built Guided Surveys—the first platform that turns feedback collection into actual conversations. Not rigid forms. Not expensive consultants. Just natural conversations—voice or text—powered by AI.
Built by product people, for product people
We understand the feedback gap because we've lived it
Proven AI technology
Powered by OpenAI's conversational AI—tested by thousands
No technical expertise required
If you can send an email, you can run customer interviews
Powered by industry-leading technology
One Platform, Endless Possibilities
From customer research to employee feedback—Guided Surveys adapts to your needs
Customer Feedback
Understand what your customers really think. Get honest feedback about products, features, and experiences.
Perfect for: Product teams, SaaS companies, E-commerce
Client Needs Assessment
Discover what clients really need before you start. Qualify leads and customize your approach based on real conversations.
Perfect for: Agencies, Consultants, Service businesses
Gather Testimonials
Collect authentic testimonials from happy customers. Get genuine stories and social proof that converts.
Perfect for: Marketing teams, Agencies, Growth teams
Employee Pulse
Get honest feedback about culture, satisfaction, and ideas. Exit interviews and pulse checks that people actually complete.
Perfect for: HR teams, People ops, Leadership
Market Research
Test new ideas before building them. Understand market demand, validate concepts, and identify opportunities.
Perfect for: Startups, Innovation teams, Entrepreneurs
Customer Exit Interview
Get honest feedback from departing customers to understand reasons for churn and gather insights to improve retention.
Perfect for: Customer success, Retention teams
Whatever feedback you need, Guided Surveys makes it easy to collect and analyze.
Start Collecting Better FeedbackReal Results You'll Actually Feel
40% More People Actually Respond
People finish conversations because they feel natural, not like homework, in their preferred mode—voice for natural expression, text for convenience.
What this means for you:
- Statistically significant sample sizes
- Diverse perspectives, not just loud voices
- Data you can actually trust
Insights in Minutes, Not Weeks
AI analyzes every conversation instantly. See themes, sentiment, and action items as soon as the interview ends. No more waiting for your team to "get around to it."
What this means for you:
- Act on feedback while it's still relevant
- Impress stakeholders with instant reports
- Ship features with confidence
Agency Quality at 1/10th the Cost
Get professional-grade interviews without the $5,000 per project price tag. Run unlimited conversations for what agencies charge for five sessions.
What this means for you:
- Test ideas before building them
- Affordable for small teams and startups
- ROI from day one
Simple Process
From idea to insights in three simple steps. No technical skills required.
Create Your Conversation
Use our simple builder to brief what you want to learn. Pick a template or start from scratch. Takes 5 minutes.
- Pre-built templates available
- Custom branding options
- No coding required
Share & Collect
Send a link to your customers. They click, choose voice or text, respond for 5-10 minutes, and that's it. AI handles everything in real-time.
- Voice or text—their choice
- Works on any device
- No app download needed
Get Instant Insights
View summaries, sentiment, and themes immediately. Export reports. Make decisions with confidence.
- Automatic analysis
- Exportable reports
- Shareable dashboards
That's it. No complicated setup. No technical headaches.
Start Your First ConversationWhy Choose Guided Surveys?
We're not just another survey tool. Here's what sets us apart.
| Feature | Guided Surveys The Modern Way | Traditional Surveys | Research Agencies |
|---|---|---|---|
| Response Rate | 40-60% | 5-15% | High |
| Time to Insights | Minutes | Days | Weeks |
| Cost per Project | $49-199/mo | $29-99/mo | $5k-15k+ |
| Insight Quality | Deep & Rich | Superficial | Deep |
| Scalability | Unlimited | High | Limited |
| Ease of Use | 5 min setup | Moderate | They do it |
The best of both worlds: Interview quality meets survey scalability
At a fraction of the cost of an agency, with insights in minutes instead of weeks.
Everything Under the Hood
Enterprise-grade features and security standards, designed for businesses of all sizes.
Conversation Modes
- Voice conversations with AI
- Text-based chat interviews
- Participant chooses their mode
- Same quality insights either way
- Seamless mobile experience
- No app download required
AI & Conversation
- OpenAI advanced AI integration
- Natural language processing
- Real-time transcription
- Sentiment analysis
- Multiple AI voice options
Project Management
- Unlimited projects per account
- Conversation brief builder
- Pre-built templates
- Custom branding options
- Team collaboration
- Role-based permissions
Analytics & Insights
- Automatic summary generation
- Quality scoring (0-100)
- Trend identification
- Aggregate insights
- Export your data
- Searchable transcripts
Distribution & Access
- Custom URLs w/ QR Codes
- Access code protection
- No app download required
- Works on any device
Security & Compliance
- AES-256 encryption
- TLS 1.3 in transit
- GDPR & CCPA compliant
- OAuth authentication
- Audit logging
Frequently Asked Questions
Everything you need to know before getting started
Still have questions?
We're here to help. Reach out and we'll get back to you within 24 hours.
Contact SupportReady to Transform Your Feedback Process?
Join forward-thinking businesses who are getting 40% more responses and insights in minutes, not weeks.
Start collecting better feedback today.